It has been approximately four years since The Playpen Pet Boarding + Grooming opened its doors…
Here is a little story of how it all started.
I had a dream, a vision to bring my true love of animals and the desire to start my own business together. I moved to the East Kootenay about five years ago after a long standing career as a police officer, I felt the desire to move to where her heart lay and away from the hustle and bustle of the big city. I had a variety of jobs in Cranbrook since leaving my 16 years of policing, but still the desire of my love of animals and being self-employed called me. Being a pet owner of four dogs (…a year ago it was three!!! Three SPCA rescue family members and one beautiful 8 year old English Cocker Spaniel I adopted from a client) I saw the need for a pet boarding and grooming facility in the area. With education in grooming, Veterinarian assistant and Pet Care Technician, I felt I was well on my way to see my vision become reality. I purchased one and a half beautifully treed acres with in the city and the dream of The Playpen Pet Boarding + Grooming began…
The Playpen Pet Boarding + Grooming is the premiere pet care facility in the Kootenays. To date there are no facilities within Cranbrook city limits that provides both boarding and grooming under the same roof. The building has been designed with consideration of superior qualities of other kennels visited in Western Canada. The services provided ensure there are optimal security and personal attention for the clients and their pets. Ensuring that the customer and their pet(s) are happy with the service provided is the number one goal of The Playpen Pet Boarding + Grooming.
Services feature premiere, clean, video monitored boarding area, piped in music, one on one playtime and a true love of the pets visiting the facility. The 1200 square foot boarding facility consists of interior kennels to house 16 large/medium size dogs as well as 7 small dogs. This area also features a specially designed old timers suite for older pets or pets who are not accustomed to a kennel environment and 6 ‘family’ kennels, which can comfortably house more than one large dog. An interior playroom, complete with a TV and pet beds for the smaller dogs is also a highlight of this facility. There are eleven outside play areas in the forested area of the property, ranging from 20x 30ft to 100x100ft with over 40,000 square feet of play space.
There is 600 square foot business/shop and retail and grooming space. This area also houses a small reception area, where clients are greeted and purchase retail goods. The grooming area is a clean, comfortable, safe environment for all of the pets grooming needs. Grooming services provided will ensure that clients are receiving what they request and the service will be courteous and professional.
The Playpen Pet Boarding + Grooming maintains the highest service standards and provides their customers with a clean and safe environment in the premiere pet care facility in the Kootenays. 24 hour monitoring of their pets, prompt response to reservation requests, warmth of welcome and hospitality and flexibility of pet drop off and pick up.
I WOULD LIKE TO SINCERELY THANK THE MOMS AND DADS OF MY CLIENTS WHO I HAVE BEEN LUCKY ENOUGH TO GET TO KNOW THESE PAST FOUR YEARS. STARTING A NEW BUSINESS IS A SCARY ENDEAVOR AND I WOULDN’ T HAVE BEEN ABLE TO DO IT WITHOUT YOUR PATRONAGE…
LOOK FORWARD TO SEEING YOU AND YOUR PET(S) SOON!!!!